East Hendred, UK
The Eyston Arms
The Eyston Arms search for a different booking solution
About The Eyston Arms
Located in the UK, between Wantage and Rowstock in East Hendred, is the Eyston Arms. Once a struggling village pub, the Eyston Arms was remodeled and transformed into the destination Inn and gastropub it is today. The place embodies the true spirit of a quintessential English pub and has done so for over two decades. Their unwavering commitment to excellent service, congenial atmosphere, and authentic English cooking has earned them a highly esteemed reputation, reconnecting them with the locals.
The hunt for a better booking system
The Eyston Arms started their online booking journey with a different system. However, it wasn’t very long until they began to run into major issues. Terry Bean, IT manager of the Eyston Arms, notes that prior to easyTable, their online booking system was extremely disorganized and more or less a disaster.
When researching new booking systems, Terry came upon easyTable. The attractive pricing combined with the array of features promising simplicity and ease of use seemed to be the perfect fit for the Eyston Arms. Terry fondly recollects the seamless integration of the system with their homepage, a factor he, as the IT manager, highly appreciated.
“I’d recommend easyTable because of its competitive pricing, swift booking speed, overall efficiency, and 10 out of 10 customer support. I find it hard to criticize anything.”
Terry Bean
IT Manager, The Eyston Arms
The benefits of easyTable
For Terry, “easyTable goes beyond online booking.” Apart from streamlining the booking process, easyTable has significantly revamped their table management system, making booking management simple and efficient, whether made online or via a phone call.
Nevertheless, according to Terry, perhaps the most profound influence of easyTable on the Eyston Arms is its lasting impression on customers. When patrons make an online reservation, the staff obtains essential details, instantly giving them a sense of importance and recognition. And in the restaurant and service industry, first impressions are everything.
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